1. About This Hub
This page is the official Privacy Policy and Legal Information Hub for all mobile applications, websites, and digital services developed, published, and operated by RichKYC Private Limited (hereinafter referred to as "RichKYC," "we," "us," or "our").
Here you will find clear, detailed, and legally compliant information about:
- ✓ How we collect, use, store, disclose, and protect your personal and sensitive data
- ✓ Your legal rights regarding your data under applicable laws
- ✓ Our compliance with the Information Technology Act, 2000 (India), the Digital Personal Data Protection Act, 2023 (DPDP Act), the General Data Protection Regulation (GDPR – EU), the California Consumer Privacy Act (CCPA – USA), and Google Play Developer Policies
This hub serves as the central legal reference point for all RichKYC applications and services.
2. Company Information (As Required by Indian Law)
In compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Companies Act, 2013:
Important Disclaimer (as per MCA certificate): This certificate evidences the incorporation of the company. It is neither a license nor permission to conduct business or solicit deposits or funds from the public. Permission of sector regulator is necessary wherever required. Registration status and other details of the company can be verified on mca.gov.in using CIN U62099WB2026PTC287431.
3. Scope of This Policy
This Privacy Policy applies to:
- All mobile applications developed and published by RichKYC Private Limited (including but not limited to "My Notes" and any future applications)
- Any websites owned and operated by RichKYC (including https://richkyc.com and https://privacy.richkyc.com)
- Any customer support or communication channels (email, contact forms, etc.)
This policy does not apply to third-party websites, services, or applications that you may access through links from our services. We are not responsible for the privacy practices of those third parties.
4. Our Applications
RichKYC Private Limited develops and manages multiple mobile applications across categories including:
- Productivity (note-taking, task management, organization tools)
- Utility (tools, calculators, everyday helpers)
- Information management (data organization, storage, retrieval)
Each application has its own dedicated privacy policy that addresses app-specific data practices. However, all applications adhere to the overarching principles and legal commitments outlined in this hub.
👉 Browse the list of our applications and their privacy policies below (Section 9).5. Our Commitment to Privacy (Legal Pledge)
RichKYC Private Limited is legally and ethically committed to protecting your privacy. As required under the Digital Personal Data Protection Act, 2023 (India) and equivalent global laws, we pledge:
✅ Collect only data that is necessary for specified, lawful purposes
DPDP Act Section 5 – Purpose Limitation✅ Obtain valid consent before collecting or processing personal data
DPDP Act Section 6 – Consent✅ Protect personal data with reasonable security safeguards
DPDP Act Section 8 – Security Measures✅ Be transparent about data collection, usage, sharing, and retention
DPDP Act Section 5(2) – Notice✅ Provide mechanisms for data access, correction, and deletion
DPDP Act Section 12 – Data Principal Rights✅ Appoint a Grievance Officer to address privacy-related complaints
DPDP Act Section 14 – Grievance Redressal✅ Comply with all applicable Indian laws, Google Play Policies, and international regulations
Various6. General Data Handling Principles (Across All Apps)
While each app has its own specific privacy policy, all RichKYC applications follow these core principles:
6.1 What Personal Data We May Collect (General)
Depending on the application, we may collect:
- Device information: Android ID, device model, OS version (non-identifying)
- Usage data: App opens, crash reports, feature usage (anonymized)
- User-provided content: Data you actively create within the app (notes, recordings, images, settings)
- Contact information: Only if you voluntarily contact us via email or support forms
6.2 What We Do NOT Collect (Across All Apps)
We never collect:
- Sensitive personal data as defined under Indian law (passwords, financial information, health data, biometric data, sexual orientation, caste, religious or political beliefs) – unless explicitly stated in an app-specific policy with your consent
- Children's personal data without verifiable parental consent (we do not knowingly collect data from children under 13)
- Call logs, SMS, contacts, or calendar data – we never request these permissions
- Location data (GPS, network-based) – unless an app specifically offers a location-based feature with your explicit consent
6.3 Security Measures
We implement industry-standard security measures including:
- Data encryption in transit (TLS/SSL)
- Data encryption at rest (where applicable)
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure software development lifecycle (SDLC) practices
6.4 Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Typical retention periods:
- Local data (on-device): Retained until you delete it
- Anonymized analytics: Up to 26 months
- Support communications: 12 months
- Legal/compliance records: As required by applicable laws (up to 7 years)
6.5 Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share data only in the following limited circumstances:
- With your explicit consent (opt-in for specific features)
- With trusted third-party service providers (e.g., analytics, crash reporting) who are contractually bound to protect your data
- To comply with legal obligations (court orders, government requests, lawful investigations)
- To protect our rights, safety, or property (preventing fraud, security incidents)
- In the event of a merger, acquisition, or asset sale (with notice to you)
All third-party service providers are vetted for compliance with applicable privacy laws.
7. Your Legal Rights (Under Indian DPDP Act & Global Laws)
As a data principal (the individual to whom the data belongs), you have the following rights under the Digital Personal Data Protection Act, 2023 (India) and equivalent international laws:
How to exercise your rights:
Send an email to grievance@richkyc.com or support@richkyc.com with the subject line: "Privacy Rights Request – [Your Right]"
Include:
- Your full name
- The RichKYC app(s) you use
- Specific details of your request
- Any relevant supporting information
We will respond within 30 days as mandated by the DPDP Act. If your request is complex, we may extend this by an additional 30 days with notice.
8. Consent Mechanism (As Required by DPDP Act)
Under Section 6 of the Digital Personal Data Protection Act, 2023, we must obtain your free, specific, informed, unconditional, and unambiguous consent before processing your personal data.
How we obtain consent:
- For non-sensitive data: By using our apps, you agree to the data practices described in each app's privacy policy.
- For sensitive data: We will present a clear consent pop-up or dialog box requiring explicit opt-in action (e.g., checking a box or tapping "Allow").
- For children (under 18 in India): We obtain verifiable parental consent before any processing. If we cannot verify parental consent, we do not process the child's data.
Withdrawing consent:
You may withdraw your consent at any time by:
- Adjusting app permissions in your device settings
- Deleting the app (which removes all locally stored data)
- Emailing our Grievance Officer at grievance@richkyc.com
Withdrawal of consent will not affect the lawfulness of processing before withdrawal.
9. App-Specific Privacy Policies
Each application published by RichKYC Private Limited has its own dedicated privacy policy page. These app-specific policies explain in detail:
- ✅ What specific data that app collects (and the legal basis)
- ✅ How that data is used within the app
- ✅ Which third-party services (if any) are integrated
- ✅ Your specific rights and choices within that app
- ✅ How to delete data from that app
My Notes
ProductivityUpcoming App 1
UtilityUpcoming App 2
ToolsUpcoming App 3
Productivity📌 Note: If you do not see your app listed above, or if you have questions about an app's privacy practices, please contact us at support@richkyc.com. We will provide the privacy policy directly or confirm if the app is not published by RichKYC.
10. Cross-Border Data Transfer (Compliance with DPDP Act Section 16)
RichKYC Private Limited may transfer personal data to countries outside India for purposes such as cloud hosting, analytics, or customer support. Under the DPDP Act, such transfers are permitted only to countries or entities deemed adequate by the Indian government.
Current practices:
- We primarily store data on servers located in [Country – e.g., India, United States, or EU – to be specified based on actual infrastructure]
- Any cross-border transfer is subject to standard contractual clauses (SCCs) or other legally approved mechanisms
- We ensure that the receiving entity provides the same level of data protection as required under Indian law
You have the right to object to cross-border data transfer. If you object, we will limit our processing to activities that do not require such transfer.
11. Cookies and Tracking Technologies (For Our Website)
Our website (https://richkyc.com and https://privacy.richkyc.com) may use:
- ✓ Essential cookies: Required for website functionality (login, security)
- ✓ Analytics cookies: To understand website traffic and usage (anonymized)
- ✓ Preference cookies: To remember your settings
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
We do not use:
- ✗ Advertising/tracking cookies
- ✗ Third-party behavioural tracking pixels
- ✗ Fingerprinting technologies
12. Grievance Redressal Mechanism (As Required by Indian Law)
In compliance with Section 14 of the Digital Personal Data Protection Act, 2023 and Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011 , RichKYC Private Limited has appointed a Grievance Officer to address your privacy-related complaints and inquiries.
Grievance Officer Details
- Name
- Sumitra Ram
- Designation
- Grievance Officer / Data Protection Officer
- grievance@richkyc.com
- Mobile Number
- +91 9674411006
- Physical Address
- 225/H/166 2ND FLOOR, BAGMARI ROAD, KOLKATA, Kankurgachi, Kolkata - 700054, West Bengal, India
- Response Time
- Ack: 24 hours
Resolution: 30 days
How to file a grievance:
- Send a detailed email to grievance@richkyc.com or call +91 9674411006 with the subject line: "Grievance – [App Name] – [Issue Summary]"
- Include your name, app(s) used, description of the issue, and any supporting evidence
- You will receive an acknowledgment within 24 hours (excluding weekends and public holidays)
- The Grievance Officer (Sumitra Ram) will investigate and provide a resolution within 30 days
Escalation to Data Protection Board of India:
If you are not satisfied with our Grievance Officer's resolution, you have the right to appeal to the Data Protection Board of India (DPBI) as established under Section 18 of the DPDP Act, 2023.
13. Contact Us
For general privacy inquiries, data requests, or questions about this policy, please reach out:
Phone / WhatsApp
+91 9674411006
Postal Address
RichKYC Private Limited
225/H/166 2ND FLOOR, BAGMARI ROAD, KOLKATA
Kankurgachi, Kolkata - 700054
West Bengal, India
General inquiries: 5–7 business days
Privacy requests: 30 days (DPDP Act)
Grievances: Ack 24 hours; resolution 30 days
14. Changes to This Policy (Notice Requirement)
RichKYC Private Limited may update this Privacy Policy & Legal Information Hub from time to time to reflect changes in our data practices, new legal requirements (DPDP Act, IT Rules), or clarifications.
How we notify you of changes:
We encourage you to review this page periodically. Your continued use of our applications or services after any changes constitutes acceptance of the updated policy.
15. Disclaimer
All privacy policies listed on this website apply specifically to the respective applications, websites, and services operated by RichKYC Private Limited.
This hub provides general legal information about our data practices.
App-specific privacy policies may contain additional details relevant to that particular application.
In the event of any conflict between this hub and an app-specific policy, the app-specific policy shall prevail for that application.
Important Corporate Disclaimer (as per MCA certificate): The Certificate of Incorporation evidences the incorporation of RichKYC Private Limited. It is neither a license nor permission to conduct business or solicit deposits or funds from the public. Permission of sector regulator is necessary wherever required.
RichKYC Private Limited may update, modify, or revise this hub and individual policies at any time without prior individual notice, except where legally required.
Nothing in this policy constitutes legal advice. If you have specific legal questions about your rights, please consult a qualified legal professional.
16. Severability
If any provision of this Privacy Policy is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
17. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of India.
Any legal action or proceeding relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India (being the location of our registered office).
For users outside India, you agree to submit to the jurisdiction of Indian courts, while acknowledging that your local laws may provide additional rights.
18. Children's Privacy (Additional Safeguards)
RichKYC Private Limited does not knowingly collect personal data from children under the age of 18 years in India (or the applicable age of digital consent in other jurisdictions – typically 13–16 years).
If we discover that we have inadvertently collected personal data from a child without parental consent, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal data, please contact our Grievance Officer at grievance@richkyc.com or call +91 9674411006.
Applications that are specifically directed to children (if any) will include additional safeguards and parental consent mechanisms as required by law.
19. Data Breach Notification
In the event of a data breach that is likely to cause harm to any data principal, RichKYC Private Limited shall:
- Take immediate remedial action to contain and mitigate the breach
- Notify the Data Protection Board of India within the prescribed timeframe (currently being defined by DPDP rules)
- Notify affected data principals if the breach is likely to cause significant harm
- Publicly disclose the breach (if required by law)
We maintain a Data Breach Response Plan that is reviewed and updated regularly.
20. Verification of Corporate Status
Users may verify the registration status and other details of RichKYC Private Limited on the official Ministry of Corporate Affairs (MCA) portal:
MCA Portal: https://mca.gov.in
Company CIN: U62099WB2026PTC287431
22. Copyright and Trademark Notice
© 2026 RichKYC Private Limited. All rights reserved.
The name "RichKYC," the RichKYC logo, "My Notes," and all related application names, logos, and designs are trademarks of RichKYC Private Limited.
Unauthorized use, reproduction, or distribution of this privacy policy or any related legal document is prohibited.
21. Acknowledgment and Acceptance
By using any RichKYC Private Limited application, website, or service, you acknowledge that:
- You have read, understood, and agree to be bound by this Privacy Policy & Legal Information Hub
- You consent to the collection, use, storage, and disclosure of your data as described herein
- You understand that this policy is a legally binding document under Indian contract law
- You are at least 18 years of age (or have obtained parental consent if you are a minor)
If you do not agree with any part of this policy, you must immediately stop using all RichKYC applications and services and delete them from your devices.
23. Contact Information Summary (Quick Reference)
This document was last updated on May 2, 2026.
RichKYC Private Limited
Committed to your privacy, compliant with Indian law.