1. Introduction
Welcome to Painting Services – a powerful, user-friendly application designed to help you estimate painting costs, explore design options, and connect with professional painting services.
At Painting Services, we take your privacy seriously. This Privacy Policy explains our practices regarding the collection, use, storage, and sharing of your information when you use our mobile application. By downloading, accessing, or using this application, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use the application.
2. Information We Do NOT Collect
To be completely transparent, we want to clearly state that Painting Services does NOT collect any of the following types of information:
Personal Identifiable Info
- ❌ Full name
- ❌ Phone number
- ❌ Email address
- ❌ Home or business address
- ❌ Date of birth
- ❌ Government IDs (Aadhaar, PAN, etc.)
Device Information
- ❌ Device ID or Advertising ID
- ❌ IP address
- ❌ MAC address
- ❌ IMEI number
- ❌ SIM card information
Location Data
- ❌ GPS coordinates
- ❌ Network location
- ❌ Real-time/background tracking
Usage Data
- ❌ App usage frequency or duration
- ❌ Screens visited or buttons clicked
- ❌ Crash logs or error reports
- ❌ Performance metrics
Financial Information
- ❌ Bank account details
- ❌ Credit/debit card numbers
- ❌ UPI IDs or payment history
- ❌ Transaction records
User Content & Sensitive
- ❌ Photos, videos, or media files
- ❌ Contacts or address book
- ❌ Call logs or SMS messages
- ❌ Biometric or Health data
3. Information You Voluntarily Provide (Local-Only)
While using the app, you may enter certain information into input fields for calculation purposes:
- All user-input data exists only on your device.
- Data is never uploaded to any cloud server or database.
- When you tap "Send via WhatsApp," your entered information is passed directly to the WhatsApp application installed on your device.
- We do not have access to, log, store, or process any WhatsApp messages or conversations.
4. Data Storage
No Server-Side Storage
- ✓ We operate zero backend servers
- ✓ We maintain no user database
- ✓ No cloud infrastructure stores any user info
Device-Side Storage (Optional Drafts)
If enabled, the app saves your name, phone number, and email locally on your device using Android's SharedPreferences. This is only for convenience to avoid re-typing.
You can clear this data at any time by uninstalling the app or clearing app data via settings.
No Automatic Backup
Your entered information is not backed up to Google Drive, iCloud, or any other cloud service. If you uninstall the app or change devices, your local data is permanently deleted.
5. Data Sharing
Since we do not collect any data on our servers, there is no data sharing to report.
When You Use WhatsApp or Phone Features:
- "Send via WhatsApp" → App opens WhatsApp and passes the pre-filled message.
- "Call Now" → App opens your device's phone dialer.
Important: These actions are handled entirely by third-party applications. We do not log, record, or have access to any of your communications.
6. Internet & Network Permissions
Does the app require internet permission? Yes:
- Image Loading: To display service images from Facebook, Unsplash & Others.
- WhatsApp Integration: Opens WhatsApp app (requires handshake).
- Phone Dialer: Opens phone app (requires handshake).
What we do NOT do over the internet:
- ❌ Send your personal data to any server
- ❌ Track your usage or analytics
- ❌ Display third-party advertisements
- ❌ Download any tracking scripts or pixels
- ❌ Collect crash logs remotely
7. Third-Party Services & SDKs
Our app contains no third-party software development kits (SDKs) for Analytics, Advertising, Crash reporting, Social media integration, or Push notifications.
Third-Party Apps You May Interact With:
Note: These interactions are one-way "intents" from our app to the respective application. No data flows back to our app.
8. Required Permissions & Their Purpose
We request only the minimum permissions necessary for core functionality:
9. Children's Privacy
COPPA & GDPR-K Compliance
Our application is not specifically directed toward children under 13. However, since we collect no personal data:
- No age verification is required
- No parental consent is needed
- The app is safe for users of all ages
If you believe we have inadvertently collected info from a child under 13, contact us immediately.
10. Data Security
Even though we don't collect data on servers, we implement security best practices (No server-side storage, Local sandbox isolation, Minimal permissions).
Your Responsibility
- Keep your device locked with a secure PIN/biometric
- Do not share your device with untrusted individuals
- Factory reset your device before selling it
Data Breach Protocol
If a vulnerability exposes local data, we investigate immediately, release a patch within 72 hours, and notify users via an app update.
11. Google Play & Store Listing Compliance
This Privacy Policy fully complies with all Google Play Developer Program Policies:
GDPR (EEA Users)
We process no personal data, so no legal basis is required. There is nothing to access, rectify, erase, or port.
CCPA (California Users)
No personal information is collected, sold, or shared. All users receive the same app experience regardless of choices.
DPDP Act (India Users)
This policy serves as your notice. By using the app, you consent to the terms. Contact us for privacy concerns.
12. Data Retention & Deletion
Since we do not collect or store any personal data on our servers, there is no data to retain or delete remotely.
How to Delete Locally Stored Drafts:
- Option 1: Uninstall the application
- Option 2: Go to Android Settings → Apps → Painting Services → Storage & Cache → Clear Storage
- Option 3: Simply do not use the draft feature
13. Changes to Policy
We reserve the right to update this policy at any time. Changes are effective immediately upon posting.
- Minor updates: Posted inside the app's "Privacy Policy" section.
- Material changes: Updated in Play Store listing + in-app notification.
15. Consent
By using the Painting Services application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
- ✅ No personal data is collected, stored, or shared.
- ✅ All calculations occur locally on your device.
- ✅ Use of WhatsApp or phone features is voluntary.
16. Legal Disclaimers
Compliance: We comply with applicable laws including IT Act 2000, DPDP Act 2023, GDPR, CCPA, and LGPD.
No Legal Advice: Nothing in this Privacy Policy constitutes legal advice.
Severability: If any provision is found unenforceable, it will be limited to the minimum extent necessary.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or Painting Services, please contact us:
Phone (Mon-Sat, 10am-6pm)
+91-6291842266WhatsApp (24/7)
+91-6291842266Postal Address
RichKYC Private LimitedKolkata, West Bengal - IN