This Privacy Policy applies to the RichKYC mobile application, website, and all related services (collectively, the “Service”).
1. 📌 Information We Collect
We collect information to provide and enhance our services.
👤 1.1 Personal Information
When you create an account, we may collect:
- Full name
- Username / profile name
- Email address
- Profile photo (optional)
- Contact details (if provided)
💼 1.2 Profile & Portfolio Information
RichKYC allows users to create public professional profiles. This may include:
- Skills and expertise
- Work experience
- Portfolio projects (images, links, descriptions)
- Services offered
- Bio and personal description
📝 1.3 User-Generated Content
We collect content you upload or create, such as:
- Portfolio files (images, text, links)
- Messages and chat data
- Saved profiles or services
- Feedback or support messages
📊 1.4 Usage & Technical Data
We automatically collect:
- Device type and operating system
- App version
- IP address
- Log data (crashes, diagnostics)
- Interaction data (features used, time spent)
🍪 1.5 Cookies & Tracking Technologies
Where applicable (especially on the web), we may use:
- Session tracking
- Analytics tools
- Performance monitoring
2. ⚙️ How We Use Your Information
We use your information for the following purposes:
✔ Core Functionality
- Create and manage your account
- Display your profile and portfolio
- Enable communication between users
✔ Platform Improvement
- Analyze user behavior
- Improve features and performance
- Fix bugs and technical issues
✔ Safety & Security
- Prevent fraud, spam, or abuse
- Enforce terms and policies
- Protect users and platform integrity
✔ Communication
- Send important updates
- Respond to support requests
- Notify you about changes or new features
3. 🔗 How We Share Information
We may share information in these cases:
3.1 With Other Users
- Your public profile, services, and portfolio
- Information you choose to share publicly
3.2 With Service Providers
We may use trusted third-party services for:
- Cloud hosting
- Analytics
- Messaging infrastructure
- Customer support tools
These providers are contractually obligated to protect your data.
3.3 Legal Requirements
We may disclose information if required:
- By law or legal process
- To enforce our rights
- To protect users or public safety
4. 🔐 Data Security
We implement reasonable security measures, including:
- Secure servers and encryption practices
- Access control and authentication
- Monitoring for unauthorized access
5. 👤 Your Rights and Controls
You have full control over your data. You can:
- Access your personal information
- Update or edit your profile
- Delete your account
- Control the visibility of your profile
- Request data removal
🗑️ 6. Data Retention
We retain your data only as long as necessary:
- While your account is active
- To provide services
- To comply with legal obligations
After deletion, data will be removed or anonymized.
👶 7. Children’s Privacy
RichKYC is not intended for children under 13 years (or the applicable age in your country).
We do not knowingly collect data from children.
🌍 8. International Data Transfers
Your information may be stored and processed on servers located outside your country.
🔌 9. Third-Party Links & Services
RichKYC may contain links to external websites or services.
10. 🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be:
- Posted on our website
- Reflected with a new "Last Updated" date
Continued use of the Service means acceptance of the changes.
11. 📩 Contact Information
If you have questions, concerns, or requests:
Company: RichKYC Private Limited